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Out of Hours Emergencies

If you have a minor ailment you could visit your local pharmacy which will be able to provide you with some help or signpost you to the next available service.

There is a late-night pharmacy in Coventry.

If you need out-of-hours help, you should telephone 111 which is a free phone number nationwide. Trained staff located at the call control centre will handle your enquiry.  

On dialling 111 a team of fully trained advisers and experienced nurses will assess your condition and direct you to the local service that can help you best when you need it. That could be your GP surgery, an out-of-hours GP, A&E, a local urgent care centre, an emergency dentist, or a late-opening pharmacist.

The NHS 111 service is available for deaf people to contact 111 medical staff. Fully qualified and experienced interpreters. This is for use when:

How To Make Contact: Go to Interpreter Now – NHS 111. Click on either ‘General Health’ or ‘Mental Health’ and a BSL interpreter will appear on your screen.

Making contact in BSL is easy. You can do it from any computer, and almost all tablets and mobile phones

You should call 999 or go to A&E if you, or someone you know, experiences a life-threatening medical or mental health emergency. These are cases where there is immediate danger to life or physical injury. A mental health emergency should be taken as seriously as a medical emergency. If you feel like you may be close to acting on suicidal thoughts or have seriously harmed yourself, you should call 999 or go to A&E directly if you need immediate help and are worried about your safety.
When the practice is closed, there is an out-of-hours emergency medical service available at all times by calling 111 or using NHS 111 Online - This service is meant for urgent and emergency problems and should not be used to avoid the inconvenience of consulting during the day.

Remember, the ‘Out of Hours’ Service is for urgent problems only. Please do not contact the service for a second opinion or for anything which can wait until the next working day.

In a genuine emergency, you should call 999. Chest pains and/or shortness of breath constitute an emergency.

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